Last Updated: October 2, 2025

1. Introduction

Papertrail ("Company," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and related services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and contact details

• Account registration information

• Payment and billing information (processed securely through third-party providers)

• Any content or data you submit when using our Services

2.2 Information Collected Automatically

• Device and browser information

• IP address and approximate location

• Usage data (pages viewed, time spent, features used)

• Cookies and similar technologies

2.3 Information from Third Parties

• Data received from payment processors

• Data from analytics and advertising partners

3. How We Use Your Information

We use the information we collect for purposes such as:

• Providing, maintaining, and improving our Services

• Processing transactions and delivering products/services

• Communicating with you (support, updates, marketing where permitted)

• Personalizing user experience

• Ensuring security, fraud prevention, and legal compliance

4. How We Share Information

We do not sell your personal data. We may share your information only in the following cases:

• With service providers and vendors who help us operate the Services

• With legal authorities if required by law or to protect rights/safety

• In case of a business transfer (merger, acquisition, or sale of assets)

5. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

• Remember your preferences

• Measure Service performance

• Deliver relevant content and ads

You may disable cookies through your browser settings, but some features may not function properly.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Data Security

We implement reasonable security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal data

• Object to or restrict data processing

• Withdraw consent where processing is based on consent

• Request data portability

To exercise your rights, please contact us at: privacy@papertrail.com

9. Children’s Privacy

Our Services are not directed to children under 13 (or under 16 in some jurisdictions). We do not knowingly collect personal information from children.

10. International Users

If you access the Services from outside the United States, note that your data may be transferred and stored in countries with different data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date or by other means required by law.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Papertrail
Email: privacy@papertrail.com
Address: 123 Main Street, Columbus, Ohio, USA